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Company

We’re changing the experience of buying windows, doors, and siding.

We’re built to serve you. We’re a different kind of company.

We’re built to serve you.

We’re a different kind of company.

Transparent Prices

At Truwin, we don’t hide our pricing at any point in the process. We want to help you improve your home and will work with budgets of all type to make that possible.

Vetted Professionals

Having strangers working on your home can be odd. But worry not, we’ve vetted every one of our professionasl on staff with thorough background checks and interviews.

Amazing Warranties

We don’t just help you select the right product and install. We back our work and the products we sell you with industry-leading warranties. That’s just how we do business.

Quality and Cost Savings

We get it—a lot of people dread working with window, door, and siding companies.

So we strive to upend those expectations throughout each step of the job.

 

Usually, a salesperson shows up at your door, spends hours in your house talking your ears off, and won’t leave until you hand over your contact information. They’re pushy, overwhelming, and, frankly, annoying. Opaque pricing and sub-par workmanship are more headaches that plague this industry.

True, transparent leadership.

Jay Chappell

President

Jay Chappell, our founder and president, believes we’re selling an experience, not just windows. And he believes so strongly in being a transparent company that he likes customers to ask him anything, day or night.

Tom Harrigan

Senior Consultant

Tom, our resident expert, believes that the best thing to ask a customer is what is important to them. He helps lead the team with his decades of window, door and siding experience.

Consistent in service. Based in core values.

Be Transparent

We’ll openly identify the nature, location, and ownership of our business, and clearly disclose all policies, guarantees, and procedures that can impact your decision to buy.

Act with Integrity

We’ll honestly represent our products and services, and make clear and adequate disclosures of all material terms—both verbally and in writing. And we will approach all business dealings, marketplace transactions, and commitments with integrity.

Honor Promises

We’ll do exactly what we say. Our reputation is something we take very seriously because it matters. In our opinion, nothing is better that delivering on promises while trying to exceed expectations.

Safeguard Privacy

 

We’ll collect your personal information only as needed, and respect your preferences regarding the use of your information. Furthermore, we’ll protect any of your personal data against mishandling and fraud.

Clear Communication

We’ll address all your emails, calls, and texts promptly, professionally, and in good faith

Love Thy Neighbor

We live here, we give here. We’re a part of the Houston community and we’re proud of it. We treat our customers like they are neighbors because they are.